Marsu Tech

Privacy Policy

Effective Date: April 24, 2026

Marsupial Solutions LLC

Marsupial Solutions LLC (“Company,” “we,” “our,” or “us”) operates Koala Client, Koala Command, other products, websites, applications, and related services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use our Services.

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide

• Account information (such as name, email address, and login credentials)
• Business and operational data entered into the Services, including:
  • Client contact information (names, addresses, phone numbers, email addresses)
  • Vendor, employee, and contractor details (including compensation information)
  • Job, service, invoice, and quote data
• Communications you send through or in connection with the Services

b. Automatically Collected Information

• Device and technical information (such as IP address, browser type, and operating system)
• Usage data (such as interactions with features and pages)
• Log files and diagnostic data

c. Location Data

Our Services may collect location data, including background location data on supported devices, to enable features such as tracking visits or activity.

Location tracking is optional and can be enabled or disabled at any time through your device settings or within the Services.

d. Third-Party Account Data

If you choose to connect third-party accounts (such as email service providers), we may access certain information as authorized by you, including:

• Account identifiers
• Email metadata and content necessary to provide requested functionality

We only access and use this data to provide the features you enable.

e. Financial Information

If you choose to connect your financial accounts, we may collect and process financial information such as bank account details and transaction data through third-party providers.

This information is collected solely to provide features such as expense tracking, financial insights, and related functionality.

2. How We Use Information

We use collected information solely to:

• Provide, operate, and maintain the Services
• Enable core functionality and user-requested features
• Authenticate users and manage accounts
• Process and display connected third-party data (including email and financial data where authorized)
• Improve performance, functionality, and user experience
• Provide customer support
• Maintain security and prevent fraud

We do not sell, rent, or trade personal data.

3. Data Ownership

You retain ownership of all data you input into the Services.

We access and process your data only as necessary to:

• Provide the Services
• Maintain system operations
• Comply with legal obligations

4. Data Storage and Security

Information is stored on secure infrastructure provided by reputable third-party providers, including cloud database and hosting services (such as Supabase) and financial service providers.

We implement reasonable administrative, technical, and physical safeguards designed to protect information. However, no system can be guaranteed to be completely secure.

You may request deletion of your data at any time. See our Data Deletion page for details.

5. Sharing of Information

We do not sell personal data. We may share information only:

• With service providers who assist in operating the Services (e.g., hosting, authentication, email processing, financial integrations)
• To comply with legal obligations or valid governmental requests
• To protect the rights, property, or safety of the Company, users, or others

6. Third-Party Services

The Services may integrate with third-party platforms (including email and financial service providers).

If you connect a third-party account, you authorize us to access and process data from that account solely to provide the functionality you enable.

We use Stripe to enable financial account connections. By using these features, you agree to Stripe’s terms and privacy practices.

We do not store bank login credentials. Financial data is handled securely by third-party providers in accordance with their security and privacy practices.

We do not use data obtained from third-party services, including financial or email data, for advertising, marketing, or resale purposes.

7. Data Retention

We retain information for as long as necessary to provide the Services and fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

You may request deletion of your data by contacting us.

8. Your Rights

Depending on your location, you may have rights to:

• Access personal data
• Correct inaccurate data
• Request deletion of data
• Restrict or object to certain processing

California residents may have additional rights under applicable privacy laws.

Requests may be submitted using the contact information below.

9. Children’s Privacy

The Services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

11. Contact Information

Marsupial Solutions LLC
Red Bluff, California, United States
Email: support@marsutech.com

12. No Sale or Misuse of Data

Marsupial Solutions LLC is committed to the following principles:

• Personal and business data provided by users is not sold
• Data is not used for advertising purposes
• Data is used solely to provide and improve the Services for the user

13. User Control of Integrations

Users may disconnect third-party integrations, including financial and email services, at any time. Disconnecting these services will stop further data access from those accounts.

14. Pre-Release Services

Certain Services may be in development or pre-release stages. This Privacy Policy applies to all current and future Services offered by the Company.